Pay an Invoice
Multiple convenient options to pay your ambulance service invoice.
Ways to Pay
Choose the payment method that works best for you.
Pay Online
The fastest and most convenient way to pay. Use your credit card, debit card, or bank account. Have your invoice number ready.
Pay Online Now →Pay by Phone
Call our billing department during business hours to make a payment over the phone with a credit card or debit card.
Mon/Tue/Thu 8–4 | Wed 8–Noon | Fri 8–3
Pay by Mail
Send a check or money order payable to "Valley Ambulance Authority" with your invoice stub to our billing address.
3550 University Blvd.
Moon Township, PA 15108
Billing Information
After an ambulance response, we bill your insurance company directly. Once your insurance processes the claim, you'll receive a statement for any remaining balance (deductibles, co-pays, or non-covered amounts).
Your Invoice Includes:
- Date and type of service
- Total charges and insurance payments
- Your balance due
- Invoice number (needed for online payment)
- Payment due date
If you're enrolled in our subscription program, your emergency ambulance services are covered at no additional cost to you. Contact us if you believe you received a bill in error.
Payment Plans & Assistance
Billing FAQ
Why did I receive a bill if I have insurance?
Most insurance plans have deductibles, co-pays, or coverage limits. We bill your insurance first, and you're responsible for any remaining balance after insurance payment.
I have Medicare/Medicaid. Will they cover my ambulance bill?
Medicare and Medicaid cover medically necessary ambulance services, but there may still be deductibles or co-insurance amounts you're responsible for.
What if my insurance information was incorrect?
Contact our billing department with your correct insurance information. We'll re-submit the claim to your insurance company.
How long do I have to pay my bill?
Payment is due within 30 days of the invoice date. If you need more time or want to set up a payment plan, please contact us before the due date.
Can I dispute a charge?
If you believe there's an error on your bill, contact our billing department. We'll review your account and work with you to resolve any issues.
Contact Our Billing Department
Our billing staff is here to help with questions about your invoice, payment options, or insurance claims.
Business Office Hours: Mon/Tue/Thu 8–4 | Wed 8–Noon | Fri 8–3