Privacy Policy

Last Updated: January 2025

Introduction

Valley Ambulance Authority ("VAA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

Information You Provide

When you fill out forms on our website (such as contact forms or job interest forms), you may provide us with personal information including your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Process job interest submissions
• Send you information about our services
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website
• To comply with legal obligations or respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

Protected Health Information (PHI)

As an emergency medical services provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Patient health information collected during the provision of medical services is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is separate from this website privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: